Ratification of the Agreement:

By accessing or using Retail Rocket's platform, you acknowledge and agree to be bound by the terms and conditions outlined herein. Your acceptance constitutes a legally binding agreement between you and Retail Rocket.

Our Services:

Retail Rocket operates as a platform connecting users with retail stores and delivery personnel. We facilitate the ordering and delivery process but do not own or store inventory. Our services aim to provide a seamless shopping experience.

Creating an Account for the Platform:

To utilize Retail Rocket's services, users must create an account. You agree to provide accurate information during the registration process and to maintain the confidentiality of your account credentials. You are responsible for all activities conducted under your account.

How to Make an Order and How It Works:

Users can place orders through the Retail Rocket platform, selecting items from partnered stores. Once an order is placed, Rocketeers receive notifications for delivery. Accepted orders are forwarded to stores for preparation, and Rocketeers pick up and deliver the order.

Order Cancellation:

Users may cancel orders within a specified timeframe. Cancellation policies are detailed in the Retail Rocket app.

Delivery:

Retail Rocket aims to provide timely deliveries, but actual times may vary based on external factors.

Pick-up Services:

For users opting for pick-up services, orders will be ready for collection at the designated store.

Your Responsibilities:

Users are responsible for providing accurate delivery information, ensuring readiness to receive orders, and complying with platform guidelines.

User Material:

By using Retail Rocket, you grant us a non-exclusive license to use, reproduce, adapt, and publish user-generated content on our platform.

Acceptable Use Policy:

Users must adhere to Retail Rocket's acceptable use policy, ensuring responsible and ethical use of the platform.

Authority of Retail Rocket:

Retail Rocket reserves the right to refuse service, terminate accounts, and modify or discontinue services at our discretion.

Guidelines for Reviews:

Users are encouraged to provide honest and constructive reviews, adhering to guidelines outlined by Retail Rocket.

Termination of Agreement:

Retail Rocket can terminate the agreement for breaches of terms or inappropriate conduct.

Restrictions for Non-Personal and Non-Commercial Use:

Retail Rocket services are for personal and non-commercial use. Unauthorized use is prohibited.

Refund Policy:

Refund policies are outlined in the Retail Rocket app. Users should review and understand them before making purchases.

Price and Payment:

Users agree to pay the specified prices for products and services. Payment details are outlined in the Retail Rocket app.

Rider Tips:

Tips for Rocketeers are optional and at the discretion of users.

Validity of Retail Rocket Records:

Retail Rocket records, including order and transaction details, serve as valid proof in case of disputes.

Governing Law & Competent:

These terms are governed by the laws of [Jurisdiction]. Any disputes will be subject to the competent courts in [Jurisdiction].

Severability:

If any provision of these terms is deemed invalid, the remaining provisions will remain in effect.

License:

Retail Rocket grants users a limited, non-exclusive, revocable license to use the platform.

Intellectual Property Rights:

All intellectual property rights remain with Retail Rocket.

Contribution License:

Users grant Retail Rocket a license to use, display, and distribute user-generated content.

Links to and from other Platforms:

Retail Rocket is not responsible for the content of linked platforms.

Rewards Program:

Participation in the rewards program is subject to the specified terms.

Limitation of Liability:

Retail Rocket is not liable for damages, losses, or disputes between users, stores, or Rocketeers.

Indemnity:

Users agree to indemnify and hold Retail Rocket harmless from any claims or damages.

Amendments:

Retail Rocket reserves the right to amend terms, and users should review them periodically.

Disclaimer:

Retail Rocket provides services "as is," and users use the platform at their own risk.

Prevailing Language:

In case of discrepancies, the English version of these terms prevails.

Contact Us:

For inquiries or concerns, users can contact Retail Rocket through the provided channels.