At Retail Rocket, customer satisfaction is our top priority. If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your order. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. Please contact our customer support team to initiate the refund process. Refunds will be processed to the original method of payment within 5-7 business days after receiving the returned item. Note that delivery and service fees are non-refundable.